CPA Firm Absorbs 850 Clients with One Hire
Quick Summary
Freedom Accounting and Tax bought a firm with 850 clients and absorbed them by adding a single employee. Managing Partner Rocky Lippold credits an AI document-extraction tool that reads client tax documents and loads the data into the firm's preparation software before a preparer opens the file.
The Use Case
Tax preparation is mostly data entry: W-2s, 1099s, brokerage statements and, for this firm's 250 Amish farm clients, paper records. Lippold, a retired-military CPA, wanted to take on the acquired clients without hiring the three people he estimated it would take. The firm runs a small stack: TaxDome for practice management and the client portal, Juno for AI extraction, Drake for filing, and Verito for hosting. Documents are scanned in, the receptionist runs extraction in about seven minutes, and the data lands in Drake organized and ready for review. For the farm clients, Lippold built a custom Schedule F organizer so the tool routes farm items correctly.
Real Example
- A client uploads W-2s, a 1099-B and a mortgage statement to the portal
- The receptionist runs extraction, about seven minutes of her time
- Every figure is pulled and mapped to the right line in Drake
- A farm client drops off paper records; they are scanned and routed through the Schedule F organizer
- The preparer opens a return that is already populated and reviews rather than keys
- Questions go back to the client through the portal
Why It Matters
- 850 acquired clients absorbed with one new hire, versus an estimated three without the tooling
- Intake runs through a receptionist in about seven minutes per client
- Preparers spend their time reviewing, not typing
Source
https://juno.tax/resources/how-freedom-accounting-absorbed-850-clients-with-juno